1.0 INTRODUCTION

This is the most frequently asked question. You have just agreed to have Keystone Design Associates design your new Home or extension. Rest assured we are a team of building professionals that aim to provide you a one stop shop to realise your dream. We cannot guarantee that this will be trouble free, but we will do our level best that when those problems arise we find a solution with minimum fuss to you. We have a high success rate at planning with all our designs. In this article we provide answers to the most commonly asked questions. If you have a question that is not in this article please contact the office and one of our staff will be only to pleased to give you assistance.

The development of a domestic property is relatively short, though in general this takes six months from initial meeting to hanging the wall paper. The process by which the development must undergo is shown below in the flow chart.

2.0 DESIGN DEVELOPMENT

2.01      Survey

The survey is a tape and structural survey of you property. This is undertaken by one of our qualified building surveyors. To avoid confusion we ask you not to request design changes with the survey, but forward these to the representative with whom you originally met. The survey usually takes between 30 minutes and 2 hours dependant on the size of your property –  mansions take quiet a while. We endeavour to obtain all the information in the one visit, though on occasions further visits may be required to check measurements.

On completion of the survey the existing drawing is returned to the office for the proposed drawing to be developed.

2.02      Development of Plans

On return to the office your project is given a unique job number and placed in a queuing system. This operates on a first come first served basis, i.e. everybody has equal priority. At this stage it is useful if you bear in mind that we handle over 250 applications a year, i.e. one a day.

When you project makes it to the front of the queue an architect or architectural technician will be assigned to the project, and develop the design in accordance with the design brief you gave to the  representative during their visit to your home. Again, please remember we are psychic, if you do not tell us we will probably not know. On completion, the drawings are check by a chartered professional and the representative ( sometimes one in the same person) prior to it being signed off.

2.03      Time to completion

The time to delivery that we have quoted is the target date we strife to adhere to, unfortunately, this is not always the case. As we provide a full service we operate a priority scheme with work allocation, which is as follows.

As you will appreciate we have no control over items 1 & 2, and the delivery of 3, your plans, is totally dependant on how much the former draw on our services over that period. Please note that for obvious reasons the summer period is very frantic.

2.04      Delivery

At this stage we will contact you for a viewing of the plans. We will arrange a mutually convenient time to view the plans. Copies will be brought round to your home in paper and form and also on occasion on lap top computer. You are at liberty to make as many changes to the plans as are required to develop the plans to depict the proposal that you have in mind.

Once you are happy with the plans we shall ask you to sign a design compliance form. You are advised that further requests for alterations after this time will be chargeable at an hourly rate.

It is now that you pay us! And we submit your plans to the local authority.

3.0 APPROVAL PROCESS

The approval process is in two parts, these being planning and building Regulations. The former checks conformity to the Town & Country Planning Act and the latter to the Building Act. Planning says if you can have it, Building Control says if it is being built right. Okay, some what happens at each stage

3.01     PLANNING

On receipt of the planning fees from you, usually the same day a planning application is made to the Local planning authority. We again ask you to note that we have no control over the planning authority – we cannot make them hurry up, change their policy or make them make a decision.

What happens after my application has been made?

Your application will be forwarded to the Planning Department of the Council for your area.  They will check that all the appropriate documentation has been received, together with the correct fee.  They will then register the application as valid and write to us, giving us a date by which your application should be decided.  A copy of this letter will be forwarded to you.  If the application is fairly straightforward, the decision process takes approximately eight weeks.  However, we would emphasise that this date may sometimes be exceeded for a variety of reasons, not least of which is the sheer number of applications currently being dealt with in local Planning Departments.

During the planning process your application will be examined more closely, and the Council will contact us if they require further information, clarification or amendments. If these amendments are minor we will carry them out as a matter of course without referral to you; more substantial amendments will only be carried out after consultation with you.

Who will be told about your application?

Planning applications are public documents that anyone has the right to look at them.

By law, the Council must let people in the local area know of your application.  They will write to your next door neighbours and, possibly, to other local residents.  The letter will explain that a planning application has been made, that it can be viewed at the Council’s offices, and ask for comments.

In some cases a notice may be placed in the local press and/or a notice put up on site.  This notice will give the same information as the letter to neighbours.

Lists of planning applications are also available at public libraries in the area and on Council web pages.

The Parish or Town Council will be told of your application and asked for their comments.

In many cases, others with specialist knowledge will be consulted about your application.  These could include the Highway Authority, the Environment Agency and other Council Units.

What happens then?

Your Case Officer will:-

  • Visit the application site.  He or she will look at, for example, the effect of the proposal on neighbours and on the appearance of the area.
  • Consider your application in relation to the planning policies for the site and the type of development proposed.
  • Take all comments received from local residents, Parish/Town Councils and other organisations into account.
  • Let us know if changes should be made to your application to make it acceptable.
  • Prepare a report recommending whether the application should be approved, possibly with conditions, or refused.

How is my application decided?

The decision on your application may be made in two ways:-

  • By a senior qualified Planning Officer after considering a report written by your Case Officer.  The report will take account of all comments received and consider the key planning issues involved.  Approximately 90% of applications are decided in this way.  All applications for house extensions are dealt with in this way; or
  • By the Council’s Development Control Committee.  The Committee decides more major and contentious applications.  The Committee is made up of elected Councillors, advised by senior qualified professional Planning Officers.  The Committee will consider a report written by your Case Officer.  The report will summarise the comments received and the key planning issues involved.  You will be informed of the date of the Committee meeting and will be sent a copy of the Committee report.  You are welcome to attend the Committee meeting and listen to the discussion.  However, only members of the Committee and Officers are able to speak at the meeting.

How can I find out what has happened to my application?

If you would like to know how your application is progressing, we will be happy to contact the Case Officer on your behalf.  Alternatively you may contact the Council direct at the number given on their initial application registration letter.

After a decision has been made on your application, the Council will send us a notice giving full details of their decision.  We will then forward this to you.

3.02 BUILDING REGULATIONS

Once planning permission has been obtained you will need to apply for Building Regulations approval.  When we forward your planning permission, we will ask whether you wish to proceed with your scheme and request a cheque for the Building Regulations fee.  As soon as we have received your confirmation, an application will be made on your behalf.

Often the submission to building control requires preparatory work to develop up to standard – particular calculations etc. This may take sometime, however once complete we will submit the application. If appropriate the second half of your fee will now be invoiced.

Again, Building Control may request additional information, clarification or amendments. These will be carried out as part of due process with out referral to you.

Building control process takes on average four weeks, though they are entitled to eight weeks under the citizens charter.

We are partners with Blackpool Borough Council Building Control Section. This means that all our applications are made to Blackpool and not your Local authority, but the building certificate will be issued by your local authority under advise from the partnering authority. The benefits for this arrangement is principally speed of processing. We have a dedicated officer working with our office, who knows us and more importantly we know him. This develops a better understanding of each other and ensures a more flexible working arrangement with regard to approvals.

If time is of the essence, you may start work 48 hours after the plans have been deposited with the council – this is known as the building notice.

Be advised there is a final fee payable of the local authority. This is for the site inspections during the building work and will be invoiced by the Local Council after you have notified of commencement on site

On approval from building control we will forward to you the building certificate together with the latest revised drawings. These are the latest drawings and are required to be issued to the builder for building from. Not some other plan you found down the side of the filing cabinet. Enough said.

4.0 BUILDING

Finding a building is the next stage. As part of your package we will tender the works on a lump sum basis. This means that the builder will requested to provide a quotation based on the information supplied in the drawings. This is a quotation and not an estimate. The difference being that the quotation will not change, other than from extras that you ask for. Remember that “can you just…. “Costs money and is the usual biggest course of project cost over runs.

We select builders from our data base. Selection is based on availability, the size and type of project, location and past performance. We tender to and minimum of four builder’s with the intention of providing at least three prices.

We do not appoint the build, but forward the original of all quotations to you. Generally all builder’s have been selected on a level base, and therefore the lowest price wins.